Frequently Asked Questions

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Frequently Asked Questions:

1. Q: How do I change the main greetings on our voice mail system? 
    A: Since every customer's system is set up differently, there is no standard procedure.  Give us a call or email and we will provide you with instructions for your individual needs.

2. Q: How do I change the clock on my phone display? 
    A: Click on the CHANGING YOUR CLOCK tab at top of this page or click here.

3. Q: How do I contact EB Communications, LLC?
    A: Phone us at 605-642-5811, or to email us, click on the CONTACT US tab.

4. Q: I bought a cordless phone at the XXXXX-store-mart and need it repaired.
    A. Unless you originally bought the phone from us, we don't normally repair this sort of item.  Unfortunately, most consumer grade electronics devices are now throw-away items since it is usually less expensive to replace the item than to repair it.

5. Q: Why don't you sell merchandise on your website? 
    A. We believe we can better meet your needs by talking to you individually on the phone or in person.  The specialized nature of a telephone system makes it much more practical to go over different packages or incentives in person or on the phone.

6. Q: I don't see any prices listed on your website. Why not? 
    A. We believe we can better meet your needs by talking to you individually on the phone or in person.  The specialized nature of a telephone system makes it much more practical to go over different packages or incentives in person or on the phone.  Yes, this is exactly the same answer as the previous question.

7. Q. What business phone system brands do you service?
    A. We service Ericsson-LG iPECS, Samsung, Iwatsu, ICON, and Executone systems.  We also service Vodavi Infinite systems.